Creating a More Diverse Pathway to the Future through Leadership Development
Published October 26, 2022
A. G. Rhodes, a premier nursing home providing services to the aging community since 1904, established a leadership development program to create a pipeline of future that fosters equity and inclusion throughout their communities leaders from underrepresented and ethnic groups. Learn more about the program and how they are fostering diversity and developing their staff for advancement within their organization and beyond.
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Culture & Leadership
Holding space: An effective intervention for when hope wanes
Published August 8, 2025
Holding space is a person-centered, non-judgmental approach to working with clients. This approach goes beyond listening to client concerns; it entails deep listening and being present, developing trust with clients, and helping them connect goals with values. Within this brief account, the concept of holding space is described. What it is and is not is
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Culture & Leadership | Staff & Provider Engagement
Enterprise Volunteer Management: From Silo to Systemness
Published March 4, 2025

The ever-changing healthcare environment has required hospitals across the country to rethink how they deliver care and support services. Inova Health System in Northern Virginia has been on a transformational journey to embed a culture of collaboration across the organization. Volunteer Services is one of the areas that has shifted from a silo-based to an
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Culture & Leadership
Making Healthcare Simple: Data, Access, and the Power of Patient Stories with Kristen Valdes
Published October 3, 2025

In this PX Marketplace edition of To Care is Human, Stacy Palmer speaks with Kristen Valdes, CEO of b.well, about her personal journey as a mother advocating for her daughter and how it inspired a mission to simplify healthcare. Kristen shares insights on patient rights, data transparency, and the future of digital access, highlighting how
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