PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – November 2022
Published November 1, 2022
This issue reveals the challenges the healthcare industry faces as the world learns how to operationalize the realities of the pandemic. Specifically, the findings share consumers’ perspective of quality of care and experience in healthcare today.
Related content
-
Patient Family & Community Engagement | Quality & Clinical Excellence
Our Journey to Improving the Experience of Patients 65+
Published March 11, 2025
Join us for a panel discussion on enhancing patient experience for patients 65 and older. Experts will explore key population statistics, care challenges, and insights from consumer feedback to better understand patient needs. Learn strategies to improve communication clarity and address What Matters Most at every stage of care. Panelists will share lessons from a
Learn more -
Quality & Clinical Excellence
Back to Basics: Elevating Patient Experience Through Culture and Leadership
Published April 23, 2025
In this companion case study, Tara DiDonato highlights how NewYork-Presbyterian is strengthening patient experience by focusing on culture, leadership, and human connection. A return to foundational values is driving meaningful impact across the organization. Read the companion paper
Learn more -
Quality & Clinical Excellence
Connection Call – Back to Basics: Five Priorities for Restoring Human-Centered Care
Published June 12, 2025
Watch the replay of an engaging panel discussion with four contributors to the featured white paper, Reigniting the Human Experience: Strategies for Getting Back to Basics. Together, they’ll explore five focus areas essential to human-centered care, offering practical insights, real-world examples, and actionable strategies to help your organization refocus on the core principles that define
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
PX Pulse: Consumer Perspectives on Patient Experience in the U.S. - November 2022
Access Now