PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – February 2025
Published February 11, 2025


The topics we explore in this issue look deeper into how consumers understand and engage in healthcare. Highlights underscore major opportunities in three areas: improving how people make healthcare decisions, prioritizing shared decision-making in healthcare organizations, and strengthening support for caregivers as vital members of the healthcare system.
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PX Pulse: Americans Call for Trust and Change in Healthcare – July 2025
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Hard-Wiring Engagement: Embedding Patient and Family Voice through Policy
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This session brings the webinar series together by focusing on how organizations can hard-wire patient, family, and care partner engagement through organizational policy. Participants will explore policy levers, language, and governance strategies that support long-term sustainment of Domain #5 elements and ensure engagement is embedded in decision-making, accountability, and safety structures. Learning Objectives: • Explain
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