Compassionate Care with Tails: Creating or Reviving an Animal Program
Published January 1, 2010
Karen Langley, Director of Volunteer Services, Doylestown Hospital – Doylestown, Pennsylvania
Joyce Rivas, Animal Assisted Activity Chair, Doylestown Hospital – Doylestown, Pennsylvania
Participants of this webinar will:
- Understand differences between how therapy dogs and human volunteers deliver compassionate care
- Discover medical & emotional benefits of a hospital animal program as well as benefits to your organization
- Learn the 5-step process to create revive, or upgrade your hospital animal program
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
Related content
-
Environment & Hospitality
Recovery: One Restful Night at a Time
Published June 17, 2025
By: Toni Land, MBA, BSN, CPXP When we think about hospitals, the first thing that often comes to mind is a place for treatment and healing. However, one frequently overlooked aspect is the importance of restfulness in the hospital environment. With the 2025 HCAHPS survey changes, a new domain focuses on Restfulness of the Hospital
Learn more -
Environment & Hospitality | Patient Family & Community Engagement
The Sunrise Association Wheels Up! Program: Bringing the Joys of Childhood to Hospitalized Cancer Patients
Published October 5, 2023

Complimentary – It’s hard to just be a kid when you’re battling cancer. Carefree moments of joy seem out of reach. Solving that problem was the impetus behind the Sunrise Association which has been providing summer day camps for children with cancer and their siblings since 2006. Faced with COVID lockdowns, the Sunrise Association developed
Learn more -
Environment & Hospitality | Patient Family & Community Engagement
Determinants of ambulatory patients’ satisfaction with encounter at core service stations in a tertiary hospital of a developing country
Published November 2, 2022
Learn more