Crisis Averted: Collaborative De-Escalation Strategies for Safer Healthcare Environments
Published July 30, 2024
Collaboration within healthcare organizations is crucial for effective care delivery and patient satisfaction, while also reducing workplace violence. Clinical staff must work alongside non-clinical teams to create a supportive network. These collaborations ensure a holistic approach to patient care, ensuring timely support when an individual is in crisis. This learning bite shares techniques for collaborative de-escalation to ensure safer healthcare environments.
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At the Ready! An Innovative Volunteer Float Pool and Its Positive Ripple Effects
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Have you ever faced an urgent request from a colleague, knowing the perfect volunteer to fill their request but unsure if they are onboarded, trained, and available? This session will explore the creation and implementation of the “At the Ready!” volunteer float pool at Mount Sinai Hospital, highlighting its transformative impact on our response to
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