When Grief Speaks: Peer-Led Care for Healthcare Workers

In healthcare, grief is not an exception – it is part of the work. Yet the emotional load often remains unspoken, shaping how caregivers show up for patients, families, and one another. This webinar explores peer grief support as a meaningful, practical way to strengthen well-being, connection, and compassionate care. Using the RIVER framework and examples from frontline practice, this webinar will examine how acknowledging grief can deepen empathy and collaboration across teams.

Through storytelling and guided reflection suitable for a virtual setting, participants will uncover small, doable strategies to create supportive moments in the flow of everyday work. Attendees will leave with tools that help teams notice what they’re carrying, offer mutual support, and sustain their capacity to deliver human-centered care—even in the midst of loss.

Speaker: Tanya Lord, PhD, MPH | Patient Partner | Director, Peer Support Community Partners | Global Patient and Family Advisory Board, The Beryl Institute

Learning Objectives
-Identify at least two ways unacknowledged staff grief impacts patient experience and organizational culture.
-Describe key elements of effective peer grief support that can be integrated into healthcare settings.
-Draft one or more actionable, measurable steps to introduce or strengthen peer grief support within their organization.

Non-members can purchase webinars at a cost of $49 each.