PXJ Article
Showing 273–288 of 540 results
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Policy & MeasurementMeasuring what matters: A proposal for reframing how we evaluate and improve experience in healthcare
The conversation on measuring experience has been a long and thoughtful one. It has reflected a dynamic tension between measures used as a lever for action in some health systems and as a mechanism to determine reimbursable dollars in others. Yet underlying all the conversation, the question of what we measure, to what end we
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Patient Family & Community EngagementMicro-volunteering at scale can help health systems respond to emergencies, such as the Covid-19 pandemic
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Patient Family & Community EngagementMotivations, experiences, and aspirations in patient engagement of people living with metastatic cancer
The objective of this patient-led study was to explore the motivations, experiences, and aspirations of people living with metastatic cancer who volunteer in patient engagement. This qualitative study filled a gap in lived experience research about patient engagement by focusing on an oft ignored population – those living with metastatic cancer. We used a patient-oriented
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Culture & LeadershipMoving forward to the future of healthcare
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Culture & LeadershipMoving from talk to action: A commitment to ensuring equity must ground our efforts to transform the human experience
When we first introduced the call for submissions for this special issue last August, we were still churning in the first wave of the COVID pandemic. Just three to four months from the start of an unending rash of unexpected and harsh realities that we were faced with in healthcare and in society at large,
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Staff & Provider Engagement
My six-word story: Power to reconnect and connect
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Innovation & Technology | Quality & Clinical ExcellenceMyStay – Development of nurse-facilitated condition-specific multimedia resources to facilitate patient participation in postoperative care
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Patient Family & Community Engagement | Staff & Provider Engagement
Navigating the “Perfect Storm”: Leading with a commitment to human experience
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Needle phobia: How to improve the child’s experience during blood drawing
Pediatric diseases, pain and hospitalization have an important impact on children and their families. This is especially significant when considering common invasive procedures, such as blood drawing. The objectives of the study were to assess the experience of children and families during the blood drawing procedure and suggest methods for improvement. The study was conducted
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Culture & LeadershipNHS England Always Events® program: Developing a national model for co-production
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Patient Family & Community Engagement
No visitors allowed: How health systems can better engage patients & families during a pandemic
The ravages of COVID -19 and the no visitor policies that accompany it have forged a tectonic shift in the patient and family experience. This hit home for me with a recent family member health event and hospitalization, leading me to think “we HAVE to do better!” Why should hospitals and health systems care about family involvement
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Patient Family & Community Engagement | Quality & Clinical Excellence
Non-COVID-19 hospitalizations: patients’ experiences during the COVID-19 pandemic
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Culture & Leadership
Nursing leadership during COVID-19: Enhancing patient, family and workforce experience
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Innovation & TechnologyNursing transfer of accountability at the bedside: partnering with patients to pilot a new initiative in Ontario community hospitals
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Patient Family & Community Engagement
One patient’s experiences and expectations in the healthcare system: Complicated and critical illness with rare diagnosis described by his advocate
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Patient Family & Community Engagement
One patient’s experiences and expectations in the healthcare system: Complicated and critical illness with rare diagnosis described by his advocate
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