Micro-volunteering at scale can help health systems respond to emergencies, such as the Covid-19 pandemic
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Patient Family & Community Engagement | Staff & Provider Engagement
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Patient Family & Community Engagement
Advancing PFAC Initiatives, Effectiveness & Visibility Through Strategic Planning & Annual Assessment
A senior co-chair of the Family Advisory Council at Boston Children’s Hospital shares how a mission statement, unified volunteers, and a shared purpose led to a strategic plan that elevated the council’s visibility and ultimate success. In this learning bite, learn three key steps to fostering a welcoming, respectful and supportive environment for council members
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Patient Family & Community Engagement
What Matters to Patients? An ACO Patient Experience Pilot Program
With the assistance of a grant from The Beryl Institute, Southwestern Health Resources designed a patient experience program that would tailor to the specific needs of individual providers and practices.
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