Connection Calls
Showing 49–64 of 78 results
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Physician Community Connection Call – Three Ways Physicians are Elevating PX
12:00pm ET / 11:00am CT / 10:00am MT / 9:00am PT – Physicians are being called on by their leadership to help lead efforts to improve patient and family experience but often without giving the doctors the proper tools and resources to do it. We want to fill that gap. Members of The Beryl Institute’s
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Staff & Provider Engagement
Physician PX Scorecards: Motivating with Transparent Comparisons
Dr. Taylor Sewell, Medical Director of Patient Experience, shares a new performance scorecard program for providers at NewYork-Presbyterian. This mini-webinar explains the data used to develop the scorecard and how these metrics are helping to shape their provider-led patient experience strategy.
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Patient Family & Community Engagement
PX Chat on PFA/PFACS: New/Getting Started (August 6, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around new and getting started with PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges,
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Patient Family & Community Engagement
PX Chat on PFA/PFACS: New/Getting Started (February 5, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around new and getting started with PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges,
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Patient Family & Community Engagement
PX Chat on PFA/PFACS: Revitalizing/Rebuilding (April 9, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around revitalizing and rebuilding PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges, celebrate your
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Patient Family & Community Engagement
PX Chat on PFA/PFACS: Revitalizing/Rebuilding (October 1, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around revitalizing and rebuilding PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges, celebrate your
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Patient Family & Community Engagement
PX Chat on PFA/PFACS: Sustaining/Growing
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around sustaining and growing PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges, celebrate your
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Patient Family & Community Engagement
PX Chat on PFA/PFACS: Sustaining/Growing (December 3, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around sustaining and growing PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges, celebrate your
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Patient Family & Community Engagement
PX Chat on PFA/PFACS: Sustaining/Growing (June 4, 2025)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around sustaining and growing PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges, celebrate your
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Environment & Hospitality
PX Chat: Lost Belongings
1pm ET / 12pm CT / 11am MT / 10am PT – Join The Beryl Institute community for an opportunity to connect with your peers and discuss big questions in healthcare centered around the topic of lost belongings. Breakout discussion groups allow you to share your challenges, celebrate your successes, and discover what other organizations
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PX Connect Live – Patient Relations in Academic Medical Centers
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers and discuss popular topics from PX Connect community threads. Breakout discussion groups will provide space for you to share your challenges, celebrate your successes, and discover what other organizations are
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PX Connect Live – Patient Rounding
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers and discuss popular topics from PX Connect community threads. Breakout discussion groups will provide space for you to share your challenges, celebrate your successes, and discover what other organizations are
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Environment & Hospitality
PX Connect Live – Wayfinding
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers and discuss popular topics from PX Connect community threads and website searches. Breakout discussion groups will provide space for you to share your challenges, celebrate your successes, and discover what
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Culture & Leadership | Policy & Measurement
PX Goal Setting in Pediatric Care
Pediatric PX Leaders discussed how their organizations set measurable and achievable patient experience goals. During this conversation, members from The Beryl Institute whose roles or responsibilities encompass the pediatric setting joined the call and learned: What key metric or question are other organizations using? Are others using raw data and/or percentile ranking? What organizations are
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Culture & Leadership | Staff & Provider Engagement
Rebuilding Healthcare Volunteer Programs
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Culture & Leadership
Retaining Volunteers when They Can’t be On-site
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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