Published November 4, 2025
14:00 UTC | 10:00 ET | 15:00 CET | 17:00 AST | 00:00 AEST (next day) – WMTY.world monthly meetings are a space for exchanging experiences, connecting with others, and exploring the art of asking, listening, and doing what really matters to people. Join the conversation to share stories, celebrate successes, and learn from challenges
Published February 7, 2026
2pm ET / 1pm CT / 12pm MT / 11am PT – For patients and families, getting lost in a hospital can feel overwhelming and it often shapes their perception of care before a single clinical interaction occurs. Wayfinding is more than signage; it’s a human-centered experience that affects safety, efficiency, and trust. Join this
Published March 9, 2026
ELEVATE PX is a dynamic, interactive event connecting the community for learning, support and the sharing of ideas to positively impact the experience in healthcare organizations around the world. We bring together the voices of the global community committed to transforming the human experience in healthcare.
Published November 26, 2025
2pm ET / 1pm CT / 12pm MT / 11am PT – Discover how collaboration and innovation improved the experience of patients holding in the Emergency Department at Tampa General Hospital. Through PFAC partnership, guest services rounding, volunteer engagement, and technology enhancements, this initiative elevated comfort, communication, and care coordination. Attendees will gain replicable tools
Published November 4, 2025
14:00 UTC | 10:00 ET | 15:00 CET | 17:00 AST | 00:00 AEST (next day) – WMTY.world monthly meetings are a space for exchanging experiences, connecting with others, and exploring the art of asking, listening, and doing what really matters to people. Join the conversation to share stories, celebrate successes, and learn from challenges
Published February 16, 2026
2pm ET / 1pm CT / 12pm MT / 11am PT – Let’s face it – SILOs (Separate Interests with Limited Outcomes) are holding us back. In our teams. In our systems. In our communities. But what if you had the tools to break down those barriers and build bridges that spark real, lasting connection?
Published February 16, 2026
2pm ET / 1pm CT / 12pm MT / 11am PT – This session takes a deeper dive into how organizations can actively engage patients, families, and care partners in patient safety efforts. Participants will explore approaches for incorporating patient and caregiver input into safety reporting, safety signals, and improvement initiatives, including patient-reported safety events,
Published January 21, 2026
2pm ET / 1pm CT / 12pm MT / 11am PT – This webinar highlights the vital role of Family Advocates as key members of the interdisciplinary care team. Participants will learn how Family Advocates provide peer support, facilitate communication, and offer emotional guidance to families during hospital admissions. Presenters will explore operational elements such
Published February 16, 2026
12pm ET / 11am CT / 10am MT / 9am PT – Considering the Certified Administrator of Volunteer Services (CAVS) designation? Join Patient Experience University (PXU), the global learning and credentialing center of The Beryl Institute, for an informational webinar designed to clarify what CAVS is, who it’s intended for, and how to begin your
Published February 16, 2026
2pm ET / 1pm CT / 12pm MT / 11am PT – This webinar focuses on best practices for developing, implementing, and sustaining Patient and Family Advisory Councils (PFACs) and Patient and Family Advisors (PFAs) that are diverse, representative, and meaningfully integrated into organizational safety work. Discussion will include governance structures, recruitment, inclusion, and strategies
Riyadh - Kingdom of Saudi Arabia
The Beryl Institute will co-host the Annual Patient Experience Excellence Congress in Riyadh, Kingdom of Saudi Arabia. The PX Congress is dedicated to transforming healthcare for the future and the 5th edition of the event is themed around the vision of “2024 emerging as the year of Patient Experience,” aiming to redefine healthcare through a blend of innovation and compassion.
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