Breaking Down Silos to Recruit, Retain, and Reignite Volunteer Engagement
Published April 21, 2026
Let’s face it – SILOs (Separate Interests with Limited Outcomes) are holding us back. In our teams. In our systems. In our communities. But what if you had the tools to break down those barriers and build bridges that spark real, lasting connection?
Join this webinar to explore practical strategies for breaking down silos and strengthening trust to recruit, retain, and reignite volunteer engagement. This presentation will guide you through the TRUST framework – Truth, Reliability, Understanding, Synergy, and lead to Thriving – a powerful approach to reignite volunteer passion, strengthen collaboration, and improve retention. Together, these elements lay the foundation for a culture where volunteers, community members, and team members feel genuinely valued, consistently supported, and inspired to contribute in meaningful ways.
Speaker: Kelly Novak, MS, CAVS | Community Relations & Volunteer Manager, TidalHealth
Learning Objectives:
-Identify and dismantle “SILOs” and apply the TRUST framework to build stronger, more connected volunteer and community relationships.
-Create a culture where trust serves as a foundation that encourages individuals to step outside their comfort zones and contribute to shared goals.
-Develop practical strategies to build bridges that foster collaboration and break down barriers between departments, teams, and community partners.
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Culture & Leadership
What Matters Most: A Conversation with Maureen Bisognano
Published May 31, 2026
In this special What Matters to You episode of To Care Is Human: Leading the Conversation, Jason Wolf sits down with healthcare pioneer Maureen Bisognano to explore the question that sparked a global movement: “What matters to you?” Drawing on personal stories as a nurse advocating for critically ill patients to the moments that shaped
Learn more -
Culture & Leadership | Patient Family & Community Engagement
National Human Experience Movement Led by SOBREXP in Brazil
Published October 28, 2025
Complimentary – Discover the inspiring journey of Brazil’s National Movement in Human Experience, led by SOBREXP, the Brazilian Society of Patient Experience and Person Centered Care. Learn about the timeline, strategies, challenges, and key achievements that have shaped this groundbreaking effort to elevate the human experience. Speakers: • Carla Ledo, RN, MBA, CPXP | President,
Learn more -
Staff & Provider Engagement
Narration of Care Framework to Strengthen Nurse Communication
Published April 30, 2026
A system-wide initiative at Houston Methodist introduced a “Narration of Care” framework to strengthen how nurses communicate with patients in real time, reducing uncertainty, easing anxiety, and improving understanding at the bedside. Grounded in patient feedback and HCAHPS data, applying the RECAP model of communication led to measurable gains in patient experience scores, stronger staff
Learn more