Monthly Member Meet-up (June 2026)
12pm ET / 11am CT / 10am MT / 9am PT – Join us for an informal member networking meet-up designed for open conversation and connection. With no formal agenda, this session is simply a space to show up with questions, engage with peers, and exchange ideas with fellow members and our membership team. All are welcome – new and longtime members alike.
*Member Meet-Ups are a member benefit. The event is not recorded and does not offer patient experience continuing education credit (PXE).
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Staff & Provider Engagement
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Complimentary – 12pm ET / 11am CT / 10am MT / 9am PT – In recognition of Patient Experience Week, join us for a complimentary session designed to connect you with the resources available to support your work and growth in patient experience. Whether you are already a member or exploring The Beryl Institute community,
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Staff & Provider Engagement
When Grief Speaks: Peer-Led Care for Healthcare Workers
Published February 24, 2026
In healthcare, grief is not an exception – it is part of the work. Yet the emotional load often remains unspoken, shaping how caregivers show up for patients, families, and one another. This webinar explores peer grief support as a meaningful, practical way to strengthen well-being, connection, and compassionate care. Using the RIVER framework and
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Culture & Leadership | Staff & Provider Engagement
Reigniting Frontline Culture Through Service Behaviors
Published March 10, 2026
Discover a proven framework for building a positive, patient-centered culture through standardized service behaviors. This webinar offers interactive strategies – role play, video modeling, and recognition planning – to engage teams in consistency and compassion. Join this webinar to learn how this approach boosted patient experience ratings and courtesy scores while strengthening leadership and team
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Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events