Partners in Healing: The Role of Family Advocacy in Care

This webinar highlights the vital role of Family Advocates as key members of the interdisciplinary care team. Participants will learn how Family Advocates provide peer support, facilitate communication, and offer emotional guidance to families during hospital admissions. Presenters will explore operational elements such as funding models, defined scopes of practice, and strategies for effective team integration. A physician will share insights on how Family Advocates enhance patient- and family-centered care, followed by firsthand reflections from advocates illustrating their impact in strengthening relationships, supporting informed decision-making, and improving outcomes. Attend this webinar to discover how Family Advocates bring empathy and collaboration together to elevate the care experience.

Speakers from Brown University Health – Rhode Island Hospital – Hasbro Children’s:
-Carolina Cerezo, MD, Associate Chair for Patient Experience, Department of Pediatrics
-Laura Cioe, Family Advocate
-Jaelle Laplante, Family Advocate
-Erin Scott, LICSW, Manager of Patient and Family Centered Care

Learning Objectives
-Discover how Family Advocates provide emotional support and communication support to families, and how their roles, funding, and team integration enhance patient-centered care.
-Appreciate the physician’s view on the impact of Family Advocates in improving patient- and family-centered care through support, advocacy, and interdisciplinary collaboration.
-Recognize how Family Advocates enhance family-provider trust, guide decision-making, and contribute to better outcomes and positive experiences, as demonstrated through real-world experiences and reflections.

Non-members can purchase webinars at a cost of $49 each.