Strategic Psychological Behaviors to Enhance Patient Experience
Valerie Choniuk, MPA-HCA, CPXP | Patient Experience Manager, CareMount Medical/CareMount Health Solutions
Join this webinar to learn how transform healthcare by infusing human-centered design and evidence-based methods into operations with strategic and consistent psychological behaviors to enhance patient and employee expectation, perception and experience.
Related content
-
Culture & Leadership | Environment & Hospitality | Infrastructure & Governance | Patient Family & Community Engagement | Policy & Measurement | Quality & Clinical Excellence | Staff & Provider EngagementA Commitment to Human Experience in Essential Hospitals
A Commitment to Human Experience in Essential Hospitals highlights the innovative practices of essential hospitals in enhancing the human experience in healthcare. These safety-net hospitals are crucial for providing care to underserved and marginalized communities, addressing complex medical needs and significant socio-economic challenges. Despite facing financial constraints and staff shortages, essential hospitals excel in creating
Learn more -
Infrastructure & Governance | Patient Family & Community EngagementStarting a Pediatric Parent Advisory Council: Overcoming Adversity
Creating a Pediatric Parent Advisory Council (PPAC) can be a transformative way to enhance family-centered care. Join us as we share our journey from the early stages of conceptualizing a PPAC, through navigating the challenges of the COVID-19 pandemic, to launching a council that has grown and thrived since August 2021. With 16 active parents
Learn more -
Infrastructure & GovernanceRestore and Nurture Confidence
Explore the first and second aims in the Governance & Leadership segment of The New Existence: Create Transparency across the Healthcare, and Restore and Nurture Confidence.
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Strategic Psychological Behaviors to Enhance Patient Experience
$49.00
PURCHASE NOW