State of Human Experience Study
Contribute to the 8th Biennial State of Experience Study
The 8th Biennial Study on the State of Experience in Healthcare is now open—the largest global exploration of efforts to drive experience excellence. We invite you to participate in this comprehensive study by completing a short survey. Your insights will help shape the global conversation on how human experience is being addressed in healthcare. As a thank you, all respondents will have the chance to enter a drawing for one complimentary registration to ELEVATE PX, the premier global patient experience event.
State of HX SurveyPrevious State of Human Experience Surveys
The State of Human Experience 2023: Affirming the Integrated Nature of Experience in Healthcare Today
Engaging voices from 33 countries, our latest biennial benchmarking study provides diverse perspective on how organizations
The State of Patient Experience 2021: Transforming the Human Experience
This report shares operational priorities and how people are executing on patient experience in their organizations.
2019 State of Patient Experience: A Call to Action for the Future of Human Experience
The State of Patient Experience 2019: A Call to Action for the Future of Human Experience engaged
The State of Patient Experience 2017: A Return to Purpose
The full research report from the Institute's latest benchmarking study provides insights into trends in structure
State of Patient Experience 2015: A Global Perspective on the Patient Experience
The study engaged over 1,500 respondents from 21 countries sharing challenges and opportunities in addressing the
The State of Patient Experience in American Hospital 2013
This report shares insights on patient experience including how healthcare professionals are structuring their experience efforts
The State of Patient Experience in American Hospitals – 2011 Benchmarking Study
Research from the study, which included responses of almost 1,100 healthcare leaders from over 670 unique