Stacy Palmer, CPXP

Stacy Palmer is a visionary leader and strategic thinker who has been instrumental in elevating patient experience as a core priority in healthcare. As the driving force behind The Beryl Institute, she transforms vision into action by fostering meaningful connections and championing impactful change. 

From Ink to Influence: Amplifying Impact as an Author and Speaker

Imagine the impact on your audience as Stacy brings written words to life, inspiring change, sparking conversation, and leaving a lasting impression with every spoken word. Her thought leadership, showcased in the pages of her latest work, establishes her as a compelling speaker and workshop facilitator, dedicated to transforming the human experience in healthcare on a global scale. 

 

Signature Speaking Topics 

About Stacy

As Senior Vice President & COO of The Beryl Institute, Stacy Palmer has helped transform patient experience into a global movement. Dedicated to listening, understanding, and integrating insights from the Institute's community, she has played a key role in building a comprehensive library of community resources and developing the leading global conference on patient experience. This collection of proven practices and research highlights how healthcare organizations worldwide are creating meaningful, positive experiences for patients, families, and caregivers. 

As a recognized authority on healthcare experience, Stacy Palmer is a highly sought-after speaker and workshop facilitator. She has authored numerous white papers and recently co-authored Return on Human Experience: Eight Principles to Inspire Excellence in Healthcare with Jason Wolf. Through her published work, Stacy enhances the depth and credibility of her engagements, providing valuable insights that inspire excellence in healthcare. 

Testimonials

"Stacy is wonderful to work with, she is clearly knowledgeable and brings great expertise in a very digestible, professional presentation. She offers a very relevant, human lens on the industry's progress and challenges around the patient experience!"

"Stacy did an excellent job of catering to our needs. She and the Institute understood where we were on this journey and spoke to it."

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