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PX Data Briefs

The Beryl Institute introduces PX Data Briefs, a new resource designed to highlight...

Culture & Leadership | Staff & Provider Engagement

Enterprise Volunteer Management: From Silo to Systemness

The ever-changing healthcare environment has required hospitals across the country to rethink how they...

Evaluating a Co-designed Patient-Facing Digital Hub for Enhancing Patient Engagement in Research (PER)

This report highlights a shift from patients as research participants to active partners....

Staff & Provider Engagement

Communicating at an Elementary Level: Lessons from Young Learners

Join us as Katelyn Moser, Senior Director of Patient Experience at MedStar Washington Hospital...

WMTY.world Monthly Meeting (February 19, 2025)

WMTY.world monthly meetings are a space for exchanging experiences, connecting with others, and exploring...

Environment & Hospitality

Can You Provide an Improved Experience for Patients by Creating a More Interactive Exam Room?

A recent study at Penn State College of Medicine examined the impact of...

CAVS: The Gold Standard in Healthcare Volunteer Leadership

In a world where volunteerism continues to shape healthcare communities, professional certifications in volunteer...

Policy & Measurement

PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – February 2025

The topics we explore in this issue look deeper into how consumers understand and...

Patient Family & Community Engagement

Building, Evolving, & Elevating PFACs: 8 Lessons Learned on My Journey from Advisor to PFAC Leader

By Vicki Mascareño Nelson

My journey to becoming a Patient Experience Partner at the...

Building Trust, Elevating Care: The Power of Human Experience in Healthcare

By Amber Maraccini

What does improving the human experience mean to you?

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Fostering a Growth Mindset in Healthcare: A Strengths-Based Approach to Improving Patient Experience

This learning bite explores a pilot program that took a compassionate, strengths-based approach...

Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement

Compassion Rounds: Connecting with Patients and Families Beyond a Diagnosis

During a hospitalization, medical rounds address the patient’s physical needs but often fall short...

Staff & Provider Engagement

Work-Life Balance in Healthcare: Caring for Yourself to Care for Others

Achieving work-life balance is essential for overall well-being, especially in healthcare. Join us as...

Culture & Leadership | Staff & Provider Engagement

Nonviolent Communication to Improve the Human Experience

Discover the transformative power of Nonviolent Communication (NVC) in this engaging webinar. Grounded in...