The Perceived Usefulness of Patient Narrative Feedback in Primary Care Settings
Research suggests that insights from patient narratives – stories about care experiences in patients'...
Research suggests that insights from patient narratives – stories about care experiences in patients'...
This article is the journey of a dentist who adopted the additional role of...
Objective: Given the current emphasis on patient-centered care, emergency physicians are...
The COVID-19 pandemic put tremendous pressure on healthcare systems worldwide, which...
Patient-reported experience measures (PREMs) are critical to evaluating the person-centeredness, safety, and quality of...
Patients are increasingly reporting about their healthcare experiences in an unsolicited manner online. This...
Patient experience quality measure scores are widely accepted as outcomes in health services research....
This qualitative descriptive study explores patients’ experiences of living with COVID-19, in the community,...
Hospital administrators and researchers often use large, standardized surveys that examine patient satisfaction to...
Understanding patient experience is essential to providing high quality, person-centered care. A real-time baseline...
The conversation on measuring experience has been a long and thoughtful one. It has...
There is a growing impetus to “measure what matters” to enable health systems to...
Surveying patient satisfaction is considered an important part of any systematic program of quality...
To optimise home care provision and to identify potential improvements in the care process,...