Effectively Leveraging Patient Comments for Strategic Improvement
During this webinar, Children’s Mercy Kansas City shares results from a year-long case study...
During this webinar, Children’s Mercy Kansas City shares results from a year-long case study...
We are pleased to share results from the 13th edition of our PX Pulse...
Hospital administrators and researchers often use large, standardized surveys that examine patient satisfaction to...
This qualitative descriptive study explores patients’ experiences of living with COVID-19, in the community,...
Jason A. Wolf, Ph.D., CPXP , President & CEO, The Beryl Institute
Since 2011,...
Moderator:
Terri Ipsen, CPXP | Director, Content, The Beryl Institute | Editorial Coordinator,...
This paper explores the PBRI Innovation Fellowship, which provides an opportunity for health professionals...
This issue reveals a bounce back of consumer perspectives on the quality of healthcare...
Amy London, Product Innovation Specialist, Virginia Mason Medical Center, shares how using experience-based design...
This issue reveals the challenges the healthcare industry faces as the world learns how...
Ann E. Doran, MPA, MHSM, CPHQ, CPHRM | Executive Director, Office of Patient Advocacy,...
There can be some challenges in ensuring staff are safe while remaining committed to...
The Beryl Institute and Ipsos released findings from the ninth PX Pulse, a quarterly...
The conversation on measuring experience has been a long and thoughtful one. It has...