Culture & Leadership | Environment & Hospitality | Staff & Provider Engagement

Unexpected Healers

PXE Credit Available

As healthcare healers, we touch many lives. Many of our patients and their families...

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Environment & Hospitality

On the Road at the VA Boston Healthcare System

On the Road with VA Boston Healthcare System – November 2023

by Amy Kwiatkowski

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Environment & Hospitality | Staff & Provider Engagement

Trust Me: Building Trust Through Humanism and Compassion

Do your patients trust you to provide compassionate care? If they don’t,...

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Environment & Hospitality

On the Road at Cook Children’s Health Care System

On the Road at Cook Children’s Health Care System – October 2023

by Rikki...

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Environment & Hospitality | Staff & Provider Engagement

Patient Experience Coaching in Ambulatory Care

Sharing is caring. Read how Marshfield Clinic Health System improved patient experience in its...

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Environment & Hospitality

Environment & Hospitality: 4 Considerations for Creating an Excellent Experience for Patients and Families

This is the third blog in a series of eight by The Beryl Institute’s...

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Environment & Hospitality

PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – May 2023

The latest release of PX Pulse points to affordability and access to hospitals and...

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Environment & Hospitality

Seeking answers through the pain

This article tells the story of the history and outcome of a 64-year-old woman...

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Environment & Hospitality

A concept analysis of the patient experience

Patient experience, an essential indicator of quality patient care, is of increasing importance to...

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Environment & Hospitality | Patient Family & Community Engagement

Integrating Recreational Art Activities into the Patient Experience

This research study explores the impact of recreational art activities on the human experience...

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Environment & Hospitality | Patient Family & Community Engagement

Reading2Connect®: An Innovation to Improve the Social-Emotional Wellbeing of Long-Term Care Residents

Supported by a grant from The Beryl Institute, Ascension Senior Living set out to...

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Environment & Hospitality

In-Language Communication Improves Patient & Family Experience

In this case study, a children's hospital shares how a partnership with a language...

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Environment & Hospitality | Quality & Clinical Excellence

Partnering to Reduce Falls: Keeping Patients Safe through Next Generation Technology

In this case study, Atrium Health Navicent partnered with HatchMed to improve increasing patient...

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