Environment & Hospitality | Patient Family & Community Engagement

Transforming the Inpatient Hold Experience Through Partnership

Published April 7, 2026

PXE Credit Available

Discover how collaboration and innovation improved the experience of patients holding in the Emergency...

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Environment & Hospitality

Where Do We Go From Here? Improving Hospital Wayfinding to Reduce Stress and Improve Care

Published March 24, 2026

PXE Credit Available

For patients and families, getting lost in a hospital can feel overwhelming and it...

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Environment & Hospitality

The Dignity Paradox in Patient Experience

Published February 21, 2026

Lisa Groon
Manager of Quality & Patient Experience, TEDx Speaker
Sanford Health

...

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Environment & Hospitality

Comfort in the Chaos: Volunteer Innovation in the Emergency Department

Published February 3, 2026

PXE Credit Available

Learn how Jefferson Abington Hospital transformed the Emergency Department experience through a volunteer-led Comfort...

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Environment & Hospitality

Discharge with Dignity: Ensuring Every Patient Leaves with Care and Compassion

Published September 12, 2025

In this learning bite, Linda Van Fulpen shares how a simple idea—providing clothing and...

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Environment & Hospitality

Words Matter: Transforming Care Through Better Communication

Published July 8, 2025

In this episode of...

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Environment & Hospitality

Prioritizing Patient Rest: Our Response to the New HCAHPS Restfulness Questions

Published June 24, 2025

By Melvin Carrillo, MBA, BSN, RN, CPXP
Manager, Patient Experience
The...

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Environment & Hospitality

Recovery: One Restful Night at a Time

Published June 17, 2025

By: Toni Land, MBA, BSN,...

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Environment & Hospitality | Quality & Clinical Excellence

The Essential Role of Front Desk Staff in Shaping Patient Experience

Published May 21, 2025

By Margo Schlewitz, MS, Manager, Multispecialty Practice Academic Ambulatory Care at the...

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PX Blog resource card, featuring headshots of the authors of The CROWN Project: Promoting Haircare Equity in Hospitals
Environment & Hospitality

The CROWN Project: Promoting Haircare Equity in Hospitals

Published May 17, 2025

By:

Amanda Pitt, MBA, BSN, RN, MEDSURG-BC, NEA-BC
Nursing Operations Specialist and...

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Environment & Hospitality

Reviving Humanity in Healthcare: The Power of Story-Sharing

Published May 7, 2025

Join Dr. Alexi Puran and...

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Environment & Hospitality

What Makes a Hospital Gown Functional? A Comparative Case Study of Effective Patient-Centered Design Practices in Four (n=4) Hospital Gowns

Published April 30, 2025

A hospital gown is essentially a patient uniform. Yet, the typical ``tie in the...

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Environment & Hospitality | Infrastructure & Governance

But We’ve Always Done It That Way: Using SWOT to Enhance Your Volunteer Program

Published April 22, 2025

PXE Credit Available

It's easy to fall into a routine in Volunteer Services. But what if you...

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