Environment & Hospitality

Using Social Media to Support Quiet at Night

Published July 27, 2026

Discover how Northwell Health used short-form social media content to reinforce Quiet at...

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Environment & Hospitality

The Strategic Value of Healthcare Volunteers

Published July 18, 2026

What if your volunteers stopped showing up? Houston Goodwin, CEO of Better Impact, joins...

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Environment & Hospitality

Elevating the Imaging Experience Through Music

Published July 12, 2026

Learn how MD Anderson Cancer Center partnered with patients, staff, and music therapy experts...

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Environment & Hospitality

Temporary Medical Lodging: The Distance Between Home and Here

Published June 22, 2026

By Jenny Owens, ScD, MS
Vice Provost of Academic Affairs
University of...

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Environment & Hospitality

Vibe Check: Is Your Healthcare Teen Volunteer Program Sigma or Beta?

Published June 17, 2026

This blog is part of a series on Teen/Youth Volunteer Programs in Healthcare. Please...

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Environment & Hospitality

What We Wear Shapes Patient Trust

Published June 15, 2026

Heather Lazarides, MHA, MS CCC-SLP, CPXP
Director of Patient Experience
BJC Health...

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Environment & Hospitality

Healing Happens at Night: Improving Sleep Health in Pediatric Hematology & Oncology Patients and Caregivers

Published June 6, 2026

Cook Children’s Hospital shares how a simple, family-centered approach significantly improved sleep quality...

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Environment & Hospitality

Prioritizing Patient Rest: Response to the New HCAHPS Restfulness Questions

Published May 13, 2026

This case study explores how The Queen’s Medical Center prioritized patient rest and healing...

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Environment & Hospitality | Patient Family & Community Engagement

Transforming the Inpatient Hold Experience Through Partnership

Published April 7, 2026

PXE Credit Available

Discover how collaboration and innovation improved the experience of patients holding in the Emergency...

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Environment & Hospitality

Where Do We Go From Here? Improving Hospital Wayfinding to Reduce Stress and Improve Care

Published March 24, 2026

PXE Credit Available

For patients and families, getting lost in a hospital can feel overwhelming and it...

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Environment & Hospitality

The Dignity Paradox in Patient Experience

Published February 21, 2026

Lisa Groon
Manager of Quality & Patient Experience, TEDx Speaker
Sanford Health

...

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Environment & Hospitality

Comfort in the Chaos: Volunteer Innovation in the Emergency Department

Published February 3, 2026

PXE Credit Available

Learn how Jefferson Abington Hospital transformed the Emergency Department experience through a volunteer-led Comfort...

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Environment & Hospitality

Discharge with Dignity: Ensuring Every Patient Leaves with Care and Compassion

Published September 12, 2025

In this learning bite, Linda Van Fulpen shares how a simple idea—providing clothing and...

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