Ways to Enhance Communication in Improving the NICU Experience for Families
Published August 3, 2017
Lori Gunther, MS, CPXP, Director, Quality and Strategy, NICU Initiatives, March of Dimes Foundation, shares why it’s not just the verbal communication that makes a strong impact on engaging families and addresses ways to improve the experience for families in the NICU by actively seeking their feedback on what made their NICU experience positive and what could have been done better.
Related content
-
Culture & Leadership | Innovation & Technology | Staff & Provider Engagement
Purposeful Leadership Rounding
Published May 26, 2023
In this webinar, nurse leaders Jane Pena and Eric Moore will share learnings and insights from their Purposeful Rounding Program, with a special emphasis on leadership rounding.
Learn more -
Innovation & Technology | Staff & Provider Engagement
Creating Human Connection through Artificial Intelligence
Published January 20, 2026
Explore how Mayo Clinic uses artificial intelligence (AI) to strengthen communication and empathy in healthcare. Learn how CoCo, a virtual assistant built on the Mayo Model of Communication, provides real-time advice, coaching and feedback to staff across a 1,000-member communication center. Join this webinar to discover how AI can be leveraged to improve efficiency while
Learn more -
Innovation & Technology
How are the vibes? Patient and family experiences of rapport during telehealth calls in palliative care
Published August 2, 2023
Interactions with rapport are considered essential to palliative care and beneficial to patient outcomes. With the current interest in telehealth, more knowledge is needed about rapport during telehealth encounters in palliative care from the patient and family viewpoint. The objective of this study was to explore patient and family experiences of rapport with health professionals
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Ways to Enhance Communication in Improving the NICU Experience for Families