This Little Light of Mine
Sandy Johnson, Director, Organizational Culture, Kettering Health Network
There is a cost to caring. This webinar will explore the current understanding of the experiences of clinician compassion fatigue and burnout and give the participants “antibodies” that can build resilience.
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Staff & Provider Engagement
Volunteer Professionals Community Connection Call – Shadowing
Some volunteer program leaders also manage job shadowing programs at their hospitals and clinics. These are usually intended to be short-term experiences directly 1-1 with a preceptor. It is observation-only, which is different from traditional volunteer programs where students would perform tasks independently.
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Culture & Leadership | Staff & Provider Engagement
Volunteer Services + Patient Experience = A Winning Team
Volunteers do a lot to improve services for our patients but in the past patient experience and volunteer teams have worked independently. This webinar will discuss the importance of building stronger relationships between these two teams and showcase how Sharp Grossmont Hospital documents and quantifies volunteer activities. Learning Objectives – Identify how volunteer programs can
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Culture & Leadership | Staff & Provider Engagement
Shaping a Human-Centered Patient Experience Across Interdisciplinary Teams
PX MARKETPLACE – 12pm ET / 11am CT / 10am MT / 9am PT – Patient experience directly impacts patient wellbeing and care outcomes, as well as the reputation of the hospital. But is the patient experience defined by the medical care alone? A recent deep-dive study on Voice of the Patient Data highlights the
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