The Human Experience Imperative: Practical insights for executives on organizational strategy, structure and impact
This paper identifies the critical reasons healthcare leaders today must invest in experience leadership and structure. Contributions to this paper were captured from 42 participating organizations via a 50-item survey designed by the Institute’s Experience Leaders Circle. The paper moves beyond lines and boxes, revealing six reasons why a dedicated experience effort and a structure to support it are essential to becoming a provider of choice. The study concludes with seven positive outcomes imperative for healthcare executives to consider.
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Ask questions, share insights and connect with other experience leaders.
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
The Human Experience Imperative: Practical insights for executives on organizational strategy, structure and impact
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