Teamwork that affects outcomes: A method to enhance team ownership
Healthcare is the ultimate team sport, and this case study explores how to build teamwork across teams. The ability for nursing, environmental services and food and nutrition services to work collaboratively to benefit patients is paramount to a patients experience and outcomes. The case study describes how the work was done to build teams and then improved outcomes in both patient and employee experiences. The learnings are applicable to any team setting not just those described in this case study.
Related content
-
Staff & Provider Engagement
Awarding Employee Mini Grants for Increased Engagement in Patient Experience
Through grant funds awarded by The Beryl Institute, the Banner Health Patient Experience team designed a PX mini grants program aimed to enhance employee engagement and support the development of innovative ideas to improve patient-reported outcome metrics. These mini grants provided a unique opportunity for teams of healthcare professionals to propose and implement initiatives that
Learn more -
Staff & Provider Engagement
We did our Best!: The Experience of Frontline Workers in Long-Term Care during COVID-19 Outbreaks
In Canada, the COVID-19 pandemic had devastating effects for those living in long-term care (LTC) homes, yet little is known about the experiences of the frontline workers who endured in those settings with COVID-19 outbreaks. Specialized knowledge will improve our understanding of the effects of the pandemic on frontline workers (FW), enabling the development of
Learn more -
Staff & Provider Engagement
Patient Advocacy Community Connection Call: Promoting a Culture of Collaboration and Teamwork
2pm ET / 1pm CT / 12pm MT / 11am PT – In today’s complex healthcare landscape, cultivating a collaborative spirit across different departments is crucial for providing high-quality patient care and organizational success. Join the Patient Advocacy Community for an opportunity to discuss how to break down silos and promote teamwork. All participants are
Learn more