The Benefits of Partnering a Physician with Patient Advocacy
Published October 23, 2024
Partnering a physician with patient advocacy can be a catalyst for cultural transformation, as seen at Ochsner Health. This innovative collaboration fostered transparency, enhanced communication, and strengthened trust between physicians and patient advocates. By valuing perspectives from both sides, the new partnership led to improved experiences for patients, families, and healthcare providers alike.
Interested in learning more about this topic? Watch the webinar recording from “Is There a Doctor in the House? The Benefits of Partnering a Physician with Patient Advocacy“
Related content
-
Staff & Provider Engagement
State of HX 2025: Thriving in the Face of Change
Published July 30, 2025

We’re pleased to announce the release of The State of Human Experience 2025: Thriving in the Face of Change. Now in its eighth edition, this biennial report offers a clear look at how the patient experience field continues to grow and adapt amid today’s healthcare challenges. Key findings include: 79% of organizations now have a
Learn more -
Staff & Provider Engagement
Transforming Residents into Patient Experience Champions
Published December 16, 2024

This learning bite highlights an innovative approach to integrating patient experience education into a residency program at SUNY Upstate Medical University. Through “Rotation X,” residents engage in “The Voice of the Patient” sessions, gathering insights directly from patients to improve care. Learn how this initiative equips physicians with the skills, knowledge, and tools to enhance
Learn more -
Staff & Provider Engagement
Beyond the White Coat: Mental Health in the Life of a Junior Doctor
Published May 4, 2025
This article underscores the profound need for a culture that prioritises mental health, especially among doctors navigating their early careers. This personal narrative also highlights the importance of overcoming this and the challenges one can face while trying to do so. A journey of a 30-year-old doctor, as she hurdled along life with the passing
Learn more