Rise&Renew: A Multifaceted Approach to Fortifying & Rebuilding Our Workforce
“Dexter” Janet Borrowman, CHIE, CPXP, Operational Effectiveness Lead, Maui Health Affiliated with Kaiser Permanente
Alex Ehrhart, MBB, MCF, Regional Director, Performance Improvement – Southern California | Senior Principal Mentor, Improvement Institute – National Quality, Safety, Experience and Health Systems Performance
Chrissy Miller, RN, Employee Health Manager, Maui Health
Rise&Renew at Kaiser Permanente (KP) is a systematic approach to fortifying the resilience of our workforce and elevating their journey toward restored and re-imagined health and wholeness. Incorporating lessons learned from the Department of Defense, exemplar organizations and through our own nationally recognized experts a multi-year, proactive program was developed. The webinar will include KP Southern California market as an initial case study and then highlight its adoption and application at a KP affiliated health system, Maui Health.
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Staff & Provider EngagementPX Ownership at the Frontline: Innovating an Experience Champions Program
Is your PX team “spinning a lot of plates”? Windie Her shares how UC Health, a huge system supported by only 12 Patient Experience Professionals, faces the challenge of managing numerous tasks while improving experience. To keep its plates from dropping, UC Health developed an Experience Champions program involving 665 frontline staff members across 111
Learn more -
Staff & Provider EngagementUsing the Right Tools to Uncover the Hidden Factors Impacting Patient Experience
The entire healthcare industry is being reshaped by trailblazers who make personal and emotional connections that will define the healthcare brands of the future. Those unwilling to make changes and adapt to the expectations of forward-thinkers will be left behind. This learning bite explains why organizations that prioritize experience transformation through innovative tools and solutions
Learn more -
Staff & Provider EngagementPatient Experience Toolkit: A Resource for PX Departments of One
By Ashley Coplin Small rural hospitals have challenges in providing resources and training in a timely manner due to the nature of hospital work, limited financial resources, and staffing shortages. Additionally, the training must be able to accommodate shift changes and the diverse types of employees (full-time, part-time, PRN). Whitfield Regional Hospital’s Patient Experience Department
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Rise&Renew: A Multifaceted Approach to Fortifying & Rebuilding Our Workforce
$49.00
PURCHASE NOW