Reigniting the Joy of Practice: Remembering Our Patients are the Source

Daniel L. Kopp, MD, Physician Consultant, Creative Health Care Management
With so much despair over the rapidly changing landscape of healthcare, and so many individuals approaching or reaching burnout, it still remains a career in which the true rewards of service can be realized. Join Dr. Dan Kopp for a stimulating exploration of the primary motivators for serving in this challenging field and tactics to reclaim joy in our work through improved patient relationships.
Related content
-
Staff & Provider Engagement
We did our Best!: The Experience of Frontline Workers in Long-Term Care during COVID-19 Outbreaks
In Canada, the COVID-19 pandemic had devastating effects for those living in long-term care (LTC) homes, yet little is known about the experiences of the frontline workers who endured in those settings with COVID-19 outbreaks. Specialized knowledge will improve our understanding of the effects of the pandemic on frontline workers (FW), enabling the development of
Learn more -
Culture & Leadership | Staff & Provider Engagement
Enhancing Provider Communication with the CURO Conversations Model
2pm ET / 1pm CT / 12pm MT / 11am PT – Effective communication is vital for exceptional patient care, relying on providers’ integration of communication models into their daily practice. At Cone Health, we’ve embedded the CURO Conversations Model—Connect, Understand, Reveal/Relate, and Outcomes—into our culture since 2017, championed by Dr. Donald Wickline and the
Learn more -
Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement
Remediation Strategies to Reduce Shame and Stratify Support for Providers in Patient Experience
This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame in healthcare, and how the two intersect. The experience at our institution includes two pilot programs designed for providers and entire clinics with suboptimal patient experience scores. We will present stepwise strategies, lessons learned, and qualitative and quantitative data that are
Learn more