Innovation & Technology

Reframing innovation and technology for healthcare: A commitment to the human experience

Vol-6-Issue-2

Related content

Innovation & Technology | Patient Family & Community Engagement

What’s Your ETA for Improved PX? Best Practices from Emory Healthcare

When patient experience (PX) is an organizational priority, how you get there matters. Five years ago, Emory Healthcare piloted a mobile app to guide patients through their emergency department (ED) visit. Now, over 60% of their ED patients use it to view personalized wait time estimates, see the status of their test orders and results,
Learn more
Innovation & Technology | Patient Family & Community Engagement

Why it’s Vital to Adopt an Aggressive Patient Experience Strategy

Patient experience is becoming increasingly vital to healthcare providers for many reasons, and traditional CX technologies are helping healthcare organizations improve. Healthcare is already spending more than most industries on CX or patient experience technologies, but Metrigy’s research data shows the need for an increased focus on four technologies that promise high return on investment.
Learn more
Innovation & Technology | Patient Family & Community Engagement

The Future of Healthcare Is Mobile: Get Insights from Research

Learn about the role of mobile patient engagement, including other learnings from the survey like the most used and desired mobile features and the biggest challenges organizations face when launching digital solutions.
Learn more