Real-Time Coaching & Feedback: At-The-Elbow Support for Success
Unlock the power of coaching to inspire, engage, and gain buy-in from your team. In this interactive webinar, you’ll hear from nursing and physician leaders on how they leveraged practical coaching techniques to build trust, foster accountability, and align your team around shared goals. Discover strategies to overcome resistance, communicate with influence, and create a culture of commitment. This session will equip you with tools to drive motivation and ensure your team feels heard, valued, and invested in success. Walk away with actionable insights to enhance your coaching approach and strengthen team buy-in.
Speakers
-Roxanne Baier, MSN, CPXP | Regional Director of Patient Experience, Baylor Scott & White
-Charissa “Megan” Jackson, BSN RN, NE-BC | Nurse Manager, Baylor Scott & White
-Katy Miller, MEd, LSSGB, CPXP | Patient Experience Advisor, Baylor Scott & White – McKinney
-Aarti Raghu, MD | Medical Director- Hospital Medicine McKinney, Baylor Scott & White
Learning Objectives
-Identify effective frameworks for communication and coaching.
-Discover effective strategies for creating buy-in.
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Culture & Leadership | Infrastructure & Governance | Staff & Provider EngagementOwnership at the Frontline: Innovating an Experience Champions Program
Many patient experience teams are small, and it’s hard to do it all. Having an “Experience Champs” program allows us to have multiple hands with one voice influencing all locations. Experience Champs are made up of frontline staff members who are chosen by their leaders as passionate role models. During the last five years, the
Learn more -
Staff & Provider EngagementPhysician Engagement in Patient Experience
By: Triwanna Fisher-Wikoff, MD, FAAFP Last year, I attended a conference on patient experience. I found myself in a room filled with thought leaders from around the country, all dedicated to enhancing the human experience in healthcare. It was a bit daunting, being one of only two physicians in the room, but I was there
Learn more -
Culture & LeadershipBuilding the Ultimate Patient Experience Strategy: Lessons from an Iconic Burger
By Lanie L. Dixon and Cassie Voltzke When you think of an iconic burger, what stands out? The unique toppings—melty cheeses, tangy spreads, crisp vegetables, or bold condiments—make it memorable. Yet, the heart of any great burger lies in its fundamentals: the bun and the meat. Without these foundational elements, the toppings wouldn’t have anything
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Real-Time Coaching & Feedback: At-The-Elbow Support for Success
$49.00
PURCHASE NOW