Policy & Measurement

Psychometric properties of the new Patients’ Expectations Questionnaire

Published April 30, 2014

Psychometric properties of the new Patients' Expectations Questionnaire

Related content

Culture & Leadership | Policy & Measurement

From Patient to Nurse Leader: How a Childhood Hospital Stay Shaped a Career

Published April 19, 2026

In this episode, Jason Wolf sits down with Jerry Mansfield, Vice President and System Chief Nursing Officer at University of Texas Medical Branch, who shares how a simple yet powerful bedside interaction during his childhood hospitalization shaped his path into nursing and leadership. Through that early experience and moment as a patient, he reflects on
Learn more
Policy & Measurement

The Perceived Usefulness of Patient Narrative Feedback in Primary Care Settings

Published August 8, 2024

Research suggests that insights from patient narratives – stories about care experiences in patients’ own words – contain information that can be used to improve care. However, assessments of narratives reported by clinical personnel have been mixed.
Learn more
Policy & Measurement

Understanding Online Reviews of Geriatricians: Correlations within a Dataset of 53,210 Physician Reviews

Published August 8, 2025

Introduction: Online reviews are increasingly influential in how patients find and choose physicians. Patients appreciate the transparency of online reviews, and they offer an avenue for physicians to receive feedback. This cross-sectional study aims to provide insight into correlations between provider level information such as wait times or physician demographics, and the reviews patients submit
Learn more