Physician Shadowing as an Effective Tool for Communication Skill Building and Culture Change
Kelley Dillon, M.A. OD | Director-Physician Communication & Peer Support, Henry Ford Health System
Carol Bridges | Physician Communication Consultant, Henry Ford Health System
This webinar will walk you through the practical but effective step-by-step Physician Shadowing Process. The Physician Shadow Process serves as a primer on communication best practices, which generates quick results and individualized suggestions that can immediately be incorporated. The process also allows physicians to receive feedback and coaching on communication best practices that are individualized for each provider’s specific communication style. A format for sharing aggregated shadow results in a large-group Department Summary Meeting will also be shared.
Related content
-
Culture & Leadership | Staff & Provider Engagement
Leading Healthcare & PX Teams with Clarity, Confidence and Courage
A healthy, empowering, and inclusive work culture inspires trust and engagement, making it easier to recruit and retain top talent. Yet, it’s harder than ever in this constantly changing world of burnout and overwhelm. In this webinar, healthcare leaders will learn to maximize human potential with a focus on well-being, leveraging the Culture CARES® model
Learn more -
Staff & Provider Engagement
Self-Care Leads to the Best Care!
Our wellness journey began pre-pandemic in March 2019 with a generalized inquiry and inventory about wellness opportunities available at our organization. At the time, our established services and programs offered included: chaplaincy/spiritual support, limited Reiki, limited music therapy, seated yoga, therapist-facilitated therapy-based Zumba and yoga groups, and the C.A.R.E. Channel available in every patient room.
Learn more -
Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement
Developing an Interactive Behavioral Based Training Program
This webinar, How to Develop an Interactive Behavioral Based Training Program that Aligns with Employee and Patient Feedback around Improvement Opportunities, will provide step by step guidance to develop a training program with a focus on behavioral based learning. The program uses storytelling and staff and patient feedback to “connect the dots” in the human
Learn more