Patients Perception of Care
Brooke Billingsley, CEO, Perception Strategies, shares three components of what is most important to patients when receiving care. Organizations must move away from adding tasks to the daily caregivers duties to allow them the time to provide compassionate care, one-on-one communication, and show respect for the patient’s temporary house.
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Remediation Strategies to Reduce Shame and Stratify Support for Providers in Patient Experience
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Promoting Anti-Racism and Supporting Staff through Policy
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