Patient Satisfaction and Experience of Limited English Proficiency Patients in Primary Care Clinics

Navigating Conflict in Physician Communication

By Sofie Morgan, MD MBA FACEP CPXP CPC Conflict is integral to the human experience, even for physicians with a strong commitment to professionalism. From my practices as a patient experience professional and an emergency physician, it is clear that conflict often overlies deeper feelings of being misunderstood or undervalued. Yet, in my professional coaching