Back to Basics: Elevating Patient Experience Through Culture and Leadership
Published April 23, 2025
In this companion case study, Tara DiDonato highlights how NewYork-Presbyterian is strengthening patient experience by focusing on culture, leadership, and human connection. A return to foundational values is driving meaningful impact across the organization.
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- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Back to Basics: Elevating Patient Experience Through Culture and Leadership
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