Optimizing OpenNotes for Patient Engagement and Safety
Liz Salmi, Senior Strategist Outreach and Communications, OpenNotes, explains that when patients can read their doctors notes a large majority report benefits such as feeling more engaged in their care, having a better understanding of their health conditions, and are more likely to take medications as prescribed.
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The Weight of Responsibility: Using AI in the Patient Experience
Many organizations are focused on using artificial intelligence (AI) to replicate humans. What if we flipped that focus and leveraged AI for a more noble purpose in helping humans understand humans? Through the power of AI, we can listen to patient voices in ways we haven’t been able to achieve, equipping us with rich insights
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Harnessing Technology for Patient-Centered Rounding: Trends and Best Practices
Watch an illuminating journey into the world of rounding technology within healthcare organizations, spotlighting its role in capturing in-the-moment feedback as part of a comprehensive XM (Experience Management) listening strategy. Delve into the latest tech trends, implementation strategies, and patient engagement tips through practical insights and real-world case studies. Don’t miss this opportunity to gain
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