Optimizing OpenNotes for Patient Engagement and Safety
Published May 7, 2019
Liz Salmi, Senior Strategist Outreach and Communications, OpenNotes, explains that when patients can read their doctors notes a large majority report benefits such as feeling more engaged in their care, having a better understanding of their health conditions, and are more likely to take medications as prescribed.
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Conversational AI: A New Frontier In Improving Patient Experience
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Israel Krush, CEO and co-founder of Hyro, sits down to discuss the emergence of artificial intelligence (AI) technology in healthcare and how it impacts the patient experience. Listen in as he shares how Hyro’s focus on the patient journey is helping provide AI solutions for patients and healthcare workers alike.
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The Weight of Responsibility: Using AI in the Patient Experience
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Complimentary – Many organizations are focused on using artificial intelligence (AI) to replicate humans. What if we flipped that focus and leveraged AI for a more noble purpose in helping humans understand humans? Through the power of AI, we can listen to patient voices in ways we haven’t been able to achieve, equipping us with
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Complimentary – Patient experience is becoming increasingly vital to healthcare providers for many reasons, and traditional CX technologies are helping healthcare organizations improve. Healthcare is already spending more than most industries on CX or patient experience technologies, but Metrigy’s research data shows the need for an increased focus on four technologies that promise high return
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- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events