Open Talk: Shared Decision-Making with CYP in Healthcare and Mental Healthcare
Published April 2, 2019
Kate Martin, Founder and Director, Common Room Consulting, Ltd., explains that ‘open talk’ is all about putting children and young people at the heart decisions about their mental health care.
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Innovation & Technology
Discover How Technology Can Add Value to Patient Experience
Published December 10, 2023
No real-time feedback? Lagging indicators? Cumbersome solutions? If these challenges sound similar to the ones you face in your hospital to learn about your patients’ experiences of care, this learning bite will introduce you to ways technology can help. Discover how using the right solution can streamline your patient data collection, more efficiently assess their
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Innovation & Technology | Patient Family & Community Engagement
De l’écoute à l’action: comment la voix du patient façonne les soins?
Published September 17, 2026
Webinaire gratuit en français – Comment la voix du patient façonne-t-elle vraiment la conception des soins ? Cette table ronde réunit des professionnels de santé français qui réinventent l’écoute patient pour améliorer le parcours de soins, au-delà des enquêtes classiques : patients partenaires, ateliers de co-construction, intelligence artificielle et outils numériques d’écoute. À travers des exemples
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Innovation & Technology
Examining the Impact of Telehealth Visits on Patient and Family Experience in a Pediatric Emergency and Urgent Care Center
Published August 8, 2024
Providers and healthcare organizations have created novel ways of evaluating patients using telehealth. Patient volumes in urgent cares (UCs) and emergency departments (EDs) continue to climb, contributing to longer wait times and suboptimal patient and family experiences (PFEs).
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