Open Talk: Shared Decision-Making with CYP in Healthcare and Mental Healthcare
Published April 2, 2019
Kate Martin, Founder and Director, Common Room Consulting, Ltd., explains that ‘open talk’ is all about putting children and young people at the heart decisions about their mental health care.
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Innovation & Technology
Patient Experience Second Opinion: Expanded Telemed Simulation Broadens Inquiry of Health Care Provider Verbal and Nonverbal Communication Issues
Published November 12, 2025
In the quest to improve patient experience and health outcomes, the impact of provider consultation generally earns serious consideration. This study recruited a richly diverse pool of participants to examine how patient demographics and psychographics during a telemedicine consultation simulation impact the perceptions of the provider that contribute to patient satisfaction. Further, this study relies
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Culture & Leadership | Innovation & Technology | Staff & Provider Engagement
Purposeful Leadership Rounding
Published May 26, 2023
In this webinar, nurse leaders Jane Pena and Eric Moore will share learnings and insights from their Purposeful Rounding Program, with a special emphasis on leadership rounding.
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Innovation & Technology | Patient Family & Community Engagement
Building Trust in Healthcare: Insights from UAB Medicine’s Humanistic Care Study
Published January 16, 2025

Complimentary – Join Chris Brainard, Associate Vice President at UAB Medicine, and Amber Maraccini, VP of Healthcare Executive Advisory at Medallia, for a fireside chat on UAB’s innovative strategies to build trust in patient care. Explore how provider behaviors—like listening patiently and showing empathy—improve trust, outcomes, and patient experiences. Learn about the Medallia-Arnold P. Gold
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