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Moving forward to the future of healthcare

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Join Jason Wolf and Stacy Palmer, authors of Return on Human Experience: Eight Principles to Inspire Excellence in Healthcare, for a conversation on transforming the human experience in healthcare. At its core, healthcare is human beings caring for human beings—yet the complexities of quality, safety, service, cost, and outcomes often pull organizations in different directions.
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Culture & Leadership | Infrastructure & Governance

Experience Management Everywhere

The healthcare industry continues to evolve. Patient expectations evolve along with it. Patient Experience (PX) teams must evolve as well to address current challenges and proactively position themselves for continued impact. To remain relevant and impactful, next-generation experience teams must democratize experience management, ensuring the appropriate ownership at every organizational level. Attend this session to
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Leading in Turbulent Times: Why Experience is Essential to Healthcare’s Future

Healthcare systems around the world and throughout our community are being buffeted from all sides, with higher acuity patients, a vulnerable and stressed workforce, unsure finances and support structures, and even challenges to long-held medical truths. For as much as we traversed a once in a lifetime moment through the pandemic years, the residual effects
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Moving forward to the future of healthcare

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Return on Human Experience: Eight Principles to Inspire Excellence in Healthcare

Experience Management Everywhere

Leading in Turbulent Times: Why Experience is Essential to Healthcare’s Future

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Moving forward to the future of healthcare