Mobile Health & Patient Experience: The Future is Now
Paul Alexander Clark, CEO & Founder, SmartPatient
Mobile devices are rapidly changing society and consumer expectations. Companies and non-profits across every industry are engaging their customers in new, revolutionary ways to drive loyalty, branding and enhance experiences. Hospitals and healthcare providers have yet to adopt basic mobile engagement practices, let alone enhance service delivery and quality of care. Many lessons can be learned from these experiences and applied to healthcare. This presentation will review the confluent trajectory of mobile devices, patient empowerment and the application of tactics, tools and technologies to engage patients and achieve a better health system.
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