Measurement 101: Quantifying the Impact of Volunteers

Angela Berns, Program Manager, Volunteer Services, UnityPoint Health – St. Luke’s – Cedar Rapids
In this webinar, participants will learn how to develop measurement tools, aggregate reports, how to get volunteers to track who gets the information and more.
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
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