Leveraging patient experience measures as surrogate outcomes to evaluate health care interventions

Patient experience quality measure scores are widely accepted as outcomes in health services research. For some patients and in some settings, such as hospice care, they can be the most important outcomes. While these measures are widely used, the potential to use them as surrogate outcomes in a clinical trial sense has gone under-recognized. The purpose of this commentary is to discuss the use of patient experience measures as potential surrogate outcomes in evaluating the effect of a health care intervention.
Related content
-
Policy & Measurement | Quality & Clinical Excellence
PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – June 2024
The latest release of PX Pulse reveals consumer perception of quality and experience remain stagnant from last quarter, both with lower than desired rankings. Cost continues to be top of mind for consumers, with the cost of premiums jumping from the third slot to the first as the most important item to consumers. Findings about
Learn more -
Innovation & Technology | Policy & Measurement
Implementing the Most Significant Change Methodology: Measuring the Impact of Practice-Based Research and Innovation (PBRI) through a Self-Narrative
This paper explores the PBRI Innovation Fellowship, which provides an opportunity for health professionals to identify and lead an innovative quality improvement project to bridge an evidence-to-practice gap that will lead to improved health care practice and patient experiences.
Learn more -
Policy & Measurement
Getting in Front of Potential Harm following Established Safety Protocols
After a concerning patient encounter on the phone, a call center rep followed proper safety protocols to alert her superiors.
Learn more