Insights from individuals with chronic conditions in the context of COVID-19
Published August 5, 2020
Related content
-
Patient Family & Community Engagement | Quality & Clinical Excellence
Breaking Barriers: Advancing Language Access Through Rounding
Published March 3, 2026
Explore how proactive interpreter rounding supports patients with limited English proficiency. This webinar highlights how daily visits from interpreter teams improve communication, empower patients to request interpreters, and strengthen advocacy. Learn practical methods for building inclusive systems that meet Joint Commission standards and promote equitable, patient-centered care. Speaker: Lyndsey Newman, MBA, MHA, LSSGB | Director,
Learn more -
Patient Family & Community Engagement
Accelerating Patient Connections: Transforming Experience with the F.A.S.T. Method
Published October 12, 2025
Marian Regional Medical Center transformed its emergency department experience using the F.A.S.T. Method—an empathetic communication framework focused on human connection. The F.A.S.T. Method stands for Focus, Acknowledge, Share, and Transfer, which are the critical components designed to enhance patient interaction and satisfaction. Focusing on the patient’s needs from the moment they arrive helps in establishing
Learn more -
Patient Family & Community Engagement
Family-Centered Care in Pediatric and Neonatal Intensive Care Units: A Systematic Review of Effects on Parental Satisfaction and Length of Stay
Published August 8, 2025
Background: Family-centered care (FCC) is essential in pediatric and neonatal intensive care units (PICUs), potentially increasing parent satisfaction and reducing length of hospital stay, but evidence of its effectiveness is inconsistent. Objective: To assess the effects of FCC interventions on parent satisfaction and length of hospital stay in PICUs. Methods: A systematic review was conducted, with 17
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Insights from individuals with chronic conditions in the context of COVID-19
Access Now