Improve Rounding Efficiency to Accelerate Performance Excellence and Enhance the Patient Experience
Published May 30, 2019
Inefficient rounding not only takes valuable nursing time away from patient care, but also may limit the ability to glean important insights and opportunities for improvement from patient inputs gathered. After a review of providers, the Mayo Clinic team established an innovation partnership with a Minnesota-based patient experience company to automate, schedule, and coordinate all rounding activity.
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Innovation & Technology
Opportunities and Challenges for E-health in Hip and Knee Arthroplasty – A Summary of Recent Literature Review
Published April 30, 2025
Introduction: The integration of health technologies and e-health into health education is becoming increasingly used. Objective: To identify the e-health challenges and opportunities related to hip and knee arthroplasty patient care. Methods: A narrative literature review was conducted. Results: Included 13 primary studies on teleconsultation and the use of digital applications to support patients undergoing knee or hip
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Innovation & Technology
Patient Experience Diagnosis: Using Telemed Simulation to Assess Health Care Provider Verbal and Nonverbal Communication Issues to Prescribe Potential Interventions Authors
Published April 30, 2024
Patient experience contributes to health outcomes, and a host of healthcare organization success factors, including profitability. Often applied and academic analysis of patient experience applies macro-level approaches to defining issues and suggesting improvements. Guided by the theoretical framework of provider-patient communication during telemedicine, this study used a simulation to measure impacts of provider behaviors that
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Innovation & Technology
PX Pulse: The Price of Care and the Promise of AI – December 2025
Published December 10, 2025

The latest PX Pulse report shows that Americans are increasingly concerned about the cost of care and access challenges, with nearly 70% reporting difficulty getting needed services. While overall experience ratings continue to rise, cost pressures and long wait times remain major barriers. Trust in AI is growing slowly, though most people still prefer limited
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