How to Boost Teamwork in Just 10 Minutes a Day

Roel van der Heijde, Trainer Customer Excellence with N3Wstrategy & RoelRotterdam, illustrates how a proficient teamwork culture from one industry can transcend to be just as effective in another. Roel takes us through the similarities of what he discovered and how his team implemented a practical tool to boost teamwork.
Related content
-
Culture & Leadership | Environment & Hospitality | Infrastructure & Governance | Patient Family & Community Engagement | Policy & Measurement | Quality & Clinical Excellence | Staff & Provider Engagement
A Commitment to Human Experience in Essential Hospitals
A Commitment to Human Experience in Essential Hospitals highlights the innovative practices of essential hospitals in enhancing the human experience in healthcare. These safety-net hospitals are crucial for providing care to underserved and marginalized communities, addressing complex medical needs and significant socio-economic challenges. Despite facing financial constraints and staff shortages, essential hospitals excel in creating
Learn more -
Culture & Leadership | Staff & Provider Engagement
Enterprise Volunteer Management: From Silo to Systemness
The ever-changing healthcare environment has required hospitals across the country to rethink how they deliver care and support services. Inova Health System in Northern Virginia has been on a transformational journey to embed a culture of collaboration across the organization. Volunteer Services is one of the areas that has shifted from a silo-based to an
Learn more -
Culture & Leadership
Fundamentals of Patient Experience: A Development Pathway for Experience Professionals (Arabic/English) – July/August 2025
Delivered bilingually in both Arabic and English, this 16-hour virtual certificate program provides foundational knowledge in patient experience for healthcare professionals across the Middle East. Whether you’re new to the field or strengthening your expertise, the course offers practical insights, a global learning community, and preparation for the Certified Patient Experience Professional (CPXP) designation. Taught
Learn more