Getting Back to the Basics of Clinical Care and Patient Empowerment

Natalie Miller, Strategic Director, Patient Experience at Optum, discusses factors affecting patient satisfaction and how clinicians play an important role to educate, empower and engage patients in their care. Addressing technology that brings patients and their care teams closer together gives patients more control over information and services, while empowering clinicians to remain focused on one patient and one condition at a time.
Related content
-
Innovation & Technology | Patient Family & Community Engagement
Technology about me without me: An examination of the relationship between patient-facing technology and patient experience
Learn more -
Innovation & Technology
Opportunities and Challenges for E-health in Hip and Knee Arthroplasty – A Summary of Recent Literature Review
Introduction: The integration of health technologies and e-health into health education is becoming increasingly used. Objective: To identify the e-health challenges and opportunities related to hip and knee arthroplasty patient care. Methods: A narrative literature review was conducted. Results: Included 13 primary studies on teleconsultation and the use of digital applications to support patients undergoing knee or hip
Learn more -
Innovation & Technology
A More Human Way to Listen, Understand, and Improve
Join NRC Health and Hackensack Meridian Health in this webinar and learn how to make healthcare experiences more human for everyone. Liz Paskas, SVP, Chief Patient Experience & Performance Improvement Officer of Hackensack Meridian, will share how the organization is leveraging emerging technologies and modern techniques to create a more holistic picture of their patients,
Learn more