Culture & Leadership | Global Perspective | Supporting the Workforce

Fundamentals of Patient Experience: A Development Pathway for Experience Professionals (Arabic/English) – July/August 2025

Upcoming Event - July 5, 2025

Delivered bilingually in both Arabic and English, this 16-hour virtual certificate program provides foundational knowledge in patient experience for healthcare professionals across the Middle East. Whether you’re new to the field or strengthening your expertise, the course offers practical insights, a global learning community, and preparation for the Certified Patient Experience Professional (CPXP) designation. Taught by local PXU faculty, it contextualizes global principles to local practice.

Faculty
Ahmed A. Abdelkawy,
MQM, FPCC, CPXP, FHX, IHI Fellow

Live Facilitated Course Schedule
8 Consecutive Saturdays
2025 Dates: July: 5, 12, 19, 26 and August: 2, 9, 16, 23
– 8:00 – 10:00 PM KSA (Saudi Arabia Standard Time)
– 9:00 – 11:00 PM AST (Arabian Standard Time)
– 1:00 – 3:00 PM Eastern Time (New York)

Course fee:
$500 USD
Participants will be charged in USD. Local currency amount based on exchange rates at the time of payment.

Click here for full program details, learning objectives, and policies.

Related content