Environment & Hospitality

Factors in patients’ experience of hospital care: Evidence from California, 2009-2011

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Environment & Hospitality

On the Road at the VA Boston Healthcare System

On the Road with VA Boston Healthcare System – November 2023 by Amy Kwiatkowski In August, our “On the Road” series took me to Boston where I was able to spend time with some of the team at the VA Boston Healthcare System. Boston welcomed me with pouring rain, but the high spirits of those
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Environment & Hospitality | Patient Family & Community Engagement

The Sunrise Association Wheels Up! Program: Bringing the Joys of Childhood to Hospitalized Cancer Patients

It’s hard to just be a kid when you’re battling cancer. Carefree moments of joy seem out of reach. Solving that problem was the impetus behind the Sunrise Association which has been providing summer day camps for children with cancer and their siblings since 2006. Faced with COVID lockdowns, the Sunrise Association developed the Wheels
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Environment & Hospitality

Lost Belongings Workgroup: August 14, 2024

1pm ET / 12pm CT / 11am MT / 10am PT – The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices. The Patient Advocate Community has recognized a need for better processes and policies to shepherd personal
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