Encore! Encore! Transforming Volunteer Orientation from Traditional to Buzzworthy
Rob Toonkel, CAVS, CDVS, Operations Manager, Volunteer Services, Mount Carmel West
In this webinar, participants will:
- Adapt required learning material into more entertaining, more satisfying, and better retained lessons.
- Identify the seven perceptual styles of learning, and incorporate them into a more dynamic orientation.
- Utilize free programs and items on hand to create an inexpensive yet lively presentation.
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
Related content
-
Infrastructure & Governance
A COVID-19 patient’s experience: Engagement in disease management, interactions with care teams and implications on health policies and managerial practices
Learn more -
Infrastructure & Governance
The State of Patient Experience 2021: Reflecting on Realities as we Transform the Human Experience in Healthcare
Hear global insights and evidence on where the experience movement is headed, where it is challenged, how its focus is evolving and what new frontiers it is exploring.
Learn more -
Infrastructure & Governance
Service Recovery for All: The Out-Patient Setting
Those working in healthcare have been experiencing the challenges associated with incivility of patients and family members. The workforce needs tools to effectively and confidently have conversations with upset individuals.
Learn more