Infrastructure & Governance
Empowering Nurses in Changing Times
Antoinette Thomas, RN, MSN, Chief Nursing Officer, Oneview Healthcare, explains how times have changed for nurses and provides tips on how we can empower nurses through an investment in technology.
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Volunteer contributions in the emergency department: A scoping review
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Department of Veteran Affairs Roadmap to Patient Experience
Explore the Department of Veteran Affairs’ journey of patient experience by using a self-assessment, Roadmap and guidebook.
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Pedal to the Metal: How to Improve Patient Experience in 60 Days
Learn how an 800+ bed academic health-system, reached the 90th percentile in patient satisfaction by deploying the 60 day rapid improvement initiative.
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