Embracing Transparency in Patient Experience Reporting

J. Paul Sommer, Sr. Director, Patient Experience, Geisinger Health System
Brandon L. Parkhurst, MD, Medical Director, Patient Experience, Marshfield Clinic

Healthcare organizations across the country are exploring the value and importance of transparency in sharing patient experience data. It has become a critical component in a comprehensive approach to improve excellence in patient experience. Join Dr. Brandon Parkhurst (Marshfield Clinic) and J. Paul Sommer (Geisinger Health System) as they share their organization’s journey in implementing transparency in patient experience reporting.