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Caring moments within an interprofessional healthcare team: Children and adolescent perspectives

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This paper identifies the critical reasons healthcare leaders today must invest in experience leadership and structure. Contributions to this paper were captured from 42 participating organizations via a 50-item survey designed by the Institute’s Experience Leaders Circle. The paper moves beyond lines and boxes, revealing six reasons why a dedicated experience effort and a structure
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Culture & Leadership | Staff & Provider Engagement

Rebuilding Healthcare Volunteer Programs

Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Culture & Leadership | Innovation & Technology

Systemizing Volunteer Management: The Future of Enterprising Your Volunteer Programs

Cate Murphy, Director of Corporate Relations and Client Engagement, Samaritan Technologies Volunteer programs are one of the backbones in healthcare management and patient experience. Now, more than ever, healthcare volunteer programs are being recognized and asked to enterprise along with their organization, rather than remain ancillary. This webinar will teach volunteer directors, managers and coordinators
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